Technical Project Manager
- On-site
- Geneva
- Project Management
Job description
We are opening a Technical Project Manager position to strengthen the team of our client based in Geneva. In this customer-facing role, you will support the coordination and delivery of a portfolio of enterprise applications for a major international organisation. Working alongside technical experts, senior stakeholders and customer representatives, you will help ensure the efficient delivery of IT services while contributing to continuous operational improvements in a multicultural environment.
Key Responsibilities
Coordinate project activities across multiple technical teams, ensuring alignment on priorities, milestones and deliverables.
Support the planning and execution of production releases while monitoring risks, dependencies and follow-up actions.
Assist in the operational management of business-critical applications, ensuring incidents, service requests and operational issues are resolved efficiently.
Monitor service performance against agreed SLAs and KPIs, contributing to service quality improvements.
Build and maintain strong relationships with customer representatives, ensuring clear and timely communication.
Prepare operational reports, service review presentations and coordinate communications during incidents or planned maintenance.
Organise governance meetings and maintain project documentation, action logs and risk registers.
Drive continuous improvement by identifying process optimisation opportunities and supporting the adoption of Service Management best practices.
Job requirements
5–8 years of experience in IT Project Management, Application Management or Service Delivery.
Proven experience coordinating cross-functional technical teams and working with enterprise applications.
Strong organisational, communication and stakeholder management skills.
Ability to manage multiple priorities in a dynamic operational environment.
Good understanding of IT Service Management principles; ITIL Foundation certification is an advantage.
Familiarity with Jira, Azure DevOps, cloud fundamentals, Change & Release Management, SDLC and Agile methodologies is desirable.
Customer-oriented mindset with a collaborative, proactive and structured approach to work.
Ability to remain calm under pressure, learn quickly and contribute effectively within an international team.
or
Details
- Geneva
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What's on offer
Continous Training
Develop your knowledge and benefit from a large training catalog
25 days paid vacations (+1)
All of our employees are entitled to 25 days of paid vacation per year. And December 24th is offered
Regular social events
Monthly events to gather in small or large groups.
Great team members
Respect and kindness are key values in our workplace.
International contexts
Projects within international-scale groups.
Innovation
Contribute to impactful and innovative projects in various sectors of activity.
Little pleasures
Our employees benefit from a program of very interesting advantages and discounts.
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About us
Sword has been a leading player in Switzerland for more than 20 years in consulting and IT services, software development, infrastructure management, and quality assurance. From our offices in Geneva, Nyon, Lausanne, Fribourg, and Sion, and in collaboration with the Group's centers worldwide, our nearly 400 employees accompany large organizations, private companies, and government agencies in their technological transformations.
