Senior Business Analyst
- Hybrid
- Geneva
- Business Analysis
Job description
We are opening a position of Senior Business Analyst to strengthen the team of our client based in Geneva. The role is part of a digital engagement and innovation-oriented environment, with a strong focus on supporting digital transformation, service management and organizational efficiency through close collaboration with multiple internal stakeholders.
Job Responsibilities
Analyze and evaluate business processes in order to formulate recommendations aligned with organizational objectives and digital transformation initiatives.
Work closely with subject-matter experts, project managers and technical teams to design, optimize and implement service-oriented solutions.
Collect, analyze and interpret business data to support decision-making, including the development of dashboards, reports and performance indicators.
Define, document and manage business requirements in collaboration with business units and project leads.
Contribute to the optimization of service management practices using industry standards, data analytics and emerging technologies.
Represent the digital engagement function in meetings, working groups and cross-functional initiatives.
Promote business analysis methodologies, tools and best practices to enhance organizational maturity and capabilities.
Job requirements
University degree in business administration, management, information technology or a related field.
Proven experience of at least seven years in business analysis, service management, process improvement and digital transformation.
Solid background in international environments, ideally spanning both public and private sectors.
Strong expertise in service management, data analysis and reporting tools, including JIRA.
ITIL certification
AWS certification
Demonstrated ability to manage multiple initiatives with strong organizational and problem-solving skills.
Sound knowledge of modern business analysis frameworks and methodologies, with the ability to adapt to evolving industry trends.
Experience in process optimization, digital transformation initiatives or solution architecture.
Excellent command of written and spoken English
or
Details
- Geneva
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What's on offer
Continous Training
Develop your knowledge and benefit from a large training catalog
25 days paid vacations (+1)
All of our employees are entitled to 25 days of paid vacation per year. And December 24th is offered
Regular social events
Monthly events to gather in small or large groups.
Great team members
Respect and kindness are key values in our workplace.
International contexts
Projects within international-scale groups.
Innovation
Contribute to impactful and innovative projects in various sectors of activity.
Little pleasures
Our employees benefit from a program of very interesting advantages and discounts.
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About us
Sword has been a leading player in Switzerland for more than 20 years in consulting and IT services, software development, infrastructure management, and quality assurance. From our offices in Geneva, Nyon, Lausanne, Fribourg, and Sion, and in collaboration with the Group's centers worldwide, our nearly 400 employees accompany large organizations, private companies, and government agencies in their technological transformations.
