IT Software Coordinator - Service Now
- On-site
- Geneva
- SW Development
-
Job description
We are opening a position of IT Software Coordinator for our client based in Geneva.
Understands and practices key software asset management concepts.
In support of the Software Asset Manager (SAM), proactively coordinates software assets licenses during acquisition, management, optimization, and retirement lifecycle phases.
Data entry of all entitlements within SAM module (ServiceNow) and maintain an accurate database to allow for proper reporting and dashboards.
Promptly handle assigned requests and/or issues and tasks through internal systems (ServiceNow/Watson/COUPA).
Always ensure excellent customer service and teamwork practices.
Provide other ad-hoc administrative tasks when required.
Support the Software Asset Manager (SAM) to ensure all T&O IT security, risk, and compliance procedures are complied with.
Job requirements
Knowledge of IT Software Asset Management. (min. 5 years of experience)
Ability to use Software Asset Manager (SAM) tools and technology, including ServiceNow or equivalent enterprise software asset management tools to guarantee accurate data entry.
Proactive, analytical, rigorous, and accurate.
Excellent communication (written/verbal) skills, with the ability to effectively and proactively interact with publishers and end-users.
Required qualifications:
Administration/IT background or on-going studies in a related field of expertise
Service Now certifications is a real plus
or
Details
- Geneva
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What's on offer
Continous Training
Develop your knowledge and benefit from a large training catalog
25 days paid vacations (+1)
All of our employees are entitled to 25 days of paid vacation per year. And December 24th is offered
Regular social events
Monthly events to gather in small or large groups.
Great team members
Respect and kindness are key values in our workplace.
International contexts
Projects within international-scale groups.
Innovation
Contribute to impactful and innovative projects in various sectors of activity.
Little pleasures
Our employees benefit from a program of very interesting advantages and discounts.
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About us
Sword has been a leading player in Switzerland for more than 20 years in consulting and IT services, software development, infrastructure management, and quality assurance. From our offices in Geneva, Nyon, Lausanne, Fribourg, and Sion, and in collaboration with the Group's centers worldwide, our nearly 400 employees accompany large organizations, private companies, and government agencies in their technological transformations.
