Technical Change Manager – Digital Workplace / Modern Workplace
- On-site
- Geneva
- Business Analysis
Job description
We are opening a Technical Change Manager position to strengthen the team based in Geneva. This role is part of a broader transformation of digital workplace environments, with a strong focus on modernizing end‑user workstations and driving the adoption of Microsoft solutions.
Job Responsibilities
Lead change management initiatives within complex and strategic IT projects
Support users and stakeholders throughout all phases of the transformation
Ensure effective coordination between business teams and technical teams (infrastructure, workplace, support)
Translate and simplify technical impacts to make them understandable for end users
Design and roll out tailored communication strategies and adoption plans
Organize training initiatives and prepare users for upcoming changes
Contribute to project meetings, workshops, and governance bodies
Monitor adoption KPIs, anticipate resistance, and propose corrective actions
Job requirements
Proven experience in change management applied to technical IT projects
Strong knowledge of Digital Workplace environments and end‑user tools
Ability to interact with technical stakeholders while maintaining a user‑centric approach
Excellent communication skills and strong stakeholder management capabilities
Ability to work independently and engage multiple stakeholders around shared objectives
Comfortable working in transformation contexts involving Microsoft tools (O365, Intune, etc.)
Experience in international environments is considered an asset
Solid overall understanding of technical challenges without requiring deep infrastructure expertise
Full professional proficiency in English is mandatory
or
Details
- Geneva
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What's on offer
Continous Training
Develop your knowledge and benefit from a large training catalog
25 days paid vacations (+1)
All of our employees are entitled to 25 days of paid vacation per year. And December 24th is offered
Regular social events
Monthly events to gather in small or large groups.
Great team members
Respect and kindness are key values in our workplace.
International contexts
Projects within international-scale groups.
Innovation
Contribute to impactful and innovative projects in various sectors of activity.
Little pleasures
Our employees benefit from a program of very interesting advantages and discounts.
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About us
Sword has been a leading player in Switzerland for more than 20 years in consulting and IT services, software development, infrastructure management, and quality assurance. From our offices in Geneva, Nyon, Lausanne, Fribourg, and Sion, and in collaboration with the Group's centers worldwide, our nearly 400 employees accompany large organizations, private companies, and government agencies in their technological transformations.
