Business analyst Salesforce
- Hybrid
- Geneva
- Business Analysis
Job description
We are opening a position of Business Analyst specializing in Salesforce to strengthen the team of our client based in Geneva.
This role focuses on managing the backlog of RUN/BCI change requests.
Oversee and prioritize the backlog of RUN and BCI change requests to ensure alignment with business needs.
Collaborate with developers and system architects to analyze, document, and implement change requests.
Act as a key liaison between business stakeholders and technical teams within the Salesforce and IDIT ecosystems.
Contribute to the continuous improvement of processes and ensure alignment with industry best practices.
Support application performance monitoring and troubleshooting using tools such as ELK/Kibana.
Translate business requirements into functional specifications for both Salesforce and IDIT platforms.
Participate in testing and validation phases to ensure the successful implementation of changes.
Ensure accurate documentation of requirements, configurations, and system changes.
Job requirements
Minimum of 5 years' experience as a Business Analyst, ideally in the insurance sector.
Solid understanding of Salesforce and IDIT platforms; prior experience with insurance systems is essential.
Background in Computer Science or Engineering.
Proficiency in Java development and knowledge of application monitoring tools (e.g., ELK/Kibana).
Ability to analyze and structure complex technical and business information.
Comfortable working in agile, fast-paced environments.
Fluent in French and English, both written and spoken.
Strong communication and stakeholder management skills
or
Details
- Geneva
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What's on offer
Continous Training
Develop your knowledge and benefit from a large training catalog
25 days paid vacations (+1)
All of our employees are entitled to 25 days of paid vacation per year. And December 24th is offered
Regular social events
Monthly events to gather in small or large groups.
Great team members
Respect and kindness are key values in our workplace.
International contexts
Projects within international-scale groups.
Innovation
Contribute to impactful and innovative projects in various sectors of activity.
Little pleasures
Our employees benefit from a program of very interesting advantages and discounts.
About us
Sword has been a leading player in Switzerland for more than 20 years in consulting and IT services, software development, infrastructure management, and quality assurance. From our offices in Geneva, Nyon, Lausanne, Fribourg, and Sion, and in collaboration with the Group's centers worldwide, our nearly 400 employees accompany large organizations, private companies, and government agencies in their technological transformations.
