Application Support Specialist
- Hybrid
- Geneva
- Support
-
Job description
We are opening a position for an Application Support Specialist to strengthen the team of our client based in Geneva. The profile will provide both technical and functional support for HR tools.
The ideal candidate will synchronize with all third-party providers, IT HR and HR people teams to ensure seamless operation. He will be responsible for ensuring the quality and efficiency of the HR IT tools support, from legacy to new HCM tool. Participating also in all test campaigns to ensure non regression and smooth delivery in all releases.
Act as technical and functional support for HR applications.
Troubleshoot and resolve application issues promptly.
Analyze and optimize PL/SQL scripts for all HR tools needed.
Conduct thorough non regression testing to ensure application quality and performance.
Collaborate with HR, IT teams, and external vendors to implement solutions and improvements.
Synchronize with Oracle (HCM tool) and other third-party providers for application updates and integrations.
Document processes and maintain accurate records of support activities.
Assist in user training and provide guidance on HR application usage
Job requirements
Proven experience in application support, ideally HR tools.
Experience with HRIS as Oracle HCM (Human Capital Management)
Strong skills in PL/SQL development and testing.
Excellent problem-solving and analytical abilities.
Ability to work independently and as part of a team.
Strong communication skills to interact with several stakeholders (HR users, technical teams, and third-party providers).
Experience in vendor management and third-party coordination.
Proficiency English and French skills mandatory
or
Details
- Geneva
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What's on offer
Continous Training
Develop your knowledge and benefit from a large training catalog
25 days paid vacations (+1)
All of our employees are entitled to 25 days of paid vacation per year. And December 24th is offered
Regular social events
Monthly events to gather in small or large groups.
Great team members
Respect and kindness are key values in our workplace.
International contexts
Projects within international-scale groups.
Innovation
Contribute to impactful and innovative projects in various sectors of activity.
Little pleasures
Our employees benefit from a program of very interesting advantages and discounts.
About us
Sword has been a leading player in Switzerland for more than 20 years in consulting and IT services, software development, infrastructure management, and quality assurance. From our offices in Geneva, Nyon, Lausanne, Fribourg, and Sion, and in collaboration with the Group's centers worldwide, our nearly 400 employees accompany large organizations, private companies, and government agencies in their technological transformations.
